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Privacy Policy

Privacy Policy 

  1. We are sensitive to the scenario that we would be dealing with data and information 

of a personal nature. By using this website and providing your personal information, 

you consent to the terms of our online privacy policy and to our processing of such 

personal information for the purposes explained in this policy. By registering on the 

site or by subscribing to a product/service and providing your contact details 

(telephone, email, mobile number, shipping address etc), you agree that this action 

constitutes a consent. You hereby consent to our contacting you pursuant to the 

business relationship established using the information you provide to us. We request 

you to read the Terms of Data Use Policy, and to use it to help you make informed 


  1. By visiting this Website you agree to be bound by the terms and conditions of this 

Privacy Policy. If you do not agree please do not use or access our Website. 

  1. By mere use of the Website, you expressly consent to our use and disclosure of your 

personal information in accordance with this Privacy Policy. This Privacy Policy is 

incorporated into and subject to the Terms and conditions. 

  1. Note: Our privacy policy is subject to change at any time without notice. To 

make sure you are aware of any changes, please review this policy periodically. 

  1. Privacy 

Your privacy is very important to us. We follow systematic and stringent procedures 

to protect the security of the information / data stored on our website. The information 

that you have shared on our website is stored in secure server with encryption and can 

be accessed only for official purposes. Any of our employee who violates our privacy 

and/or security policies related to customer‟s data is subject to disciplinary action, 

including possible termination and civil and/or criminal prosecution. 

  1. Registration 

On signing up on our website, you are required to provide us with certain basic 

mandatory information inter-alia including your e-mail id, name, gender and a 

password. Once the registration is completed, the said e-mail id and password can be 

used to access your account every time you visit our website. 

  1. Information collected by us 

We value the trust you place in us. That's why we insist upon the highest standards for 

secure transactions and customer information privacy. The information collected by 

us helps us personalise and continually improve your shopping experience at 

www.kusumspices.com. We also use this information to improve our platform, 

prevent or detect fraud or abuses of our website. We collect information from you by 

following method: 

Information provided by you: 

We receive and store any information you enter on our website or give us in any other 

way, including but not limited to name, gender, email id, telephone number, mobile 

number, billing and shipping addresses etc. You can choose not to provide certain 

information, but in such event you may not be able to take advantage of many of our 

features. We use the information that you provide for such purposes as responding to 

your requests, customizing future shopping for you, improving our website, and 

communicating with you. Customer needs to fill all the mandatory information for 

placing an order with us. 

Information automatically collected by us: 

When you visit the Site, we automatically collect certain information about your 

device, including information about your web browser, IP address, time zone, and 

some of the cookies that are installed on your device. Additionally, as you browse the 

Site, we collect information about the individual web pages or products that you view, 

what websites or search terms referred you to the Site, and information about how you 

interact with the Site. 

  1. Use of the information: 
  2. The information collected as well as provide by you, are used and stored by us on 

a secure network.(“User Information”)

  1. Registration to our Services shall entitle us to send you promotional and 

transactional emails from us. Subscription to our newsletter entitle us to send you 

periodic newsletters and promotional emails. If you do not want to receive e-mails 

or any other communication from us, you may unsubscribe by clicking on 

„unsubscribe‟ at the footer of any email received from us. Alternately, you may 

also email us at writetous@kusumspices.com. 

  1. Upon placing any order on our website, we shall be entitled to use your registered 

mobile number on the website to send transaction related SMS to you, irrespective 

of DND services being activated on your mobile. We may occasionally send 

promotional SMS to your registered mobile number. Customer hereby authorizes 

us to send transactional SMS to his registered number, even if the number is 

registered for DND “Do not Disturb” service. 

  1. In our efforts to continually improve our product and service offerings, we collect 

and analyse demographic and profile data about our users' activity on our Website. 

  1. We identify and use your IP address to help diagnose problems with our server, 

and to administer our Website. Your IP address is also used to help identify you 

and to gather broad demographic information. 

  1. We will occasionally ask you to complete optional online surveys. These surveys 

may ask you for contact information and demographic information (like pin code, 

age, or income level). We use this data to tailor your experience at our Website, 

providing you with content that we think you might be interested in and to display 

content according to your preferences. 

  1. Sharing of the User information 
  2. We may share User information with our other corporate entities and affiliates. 

These entities and affiliates may market to you as a result of such sharing. 

  1. You hereby allow, agree and consent to sharing of your User information with our 

Corporate Entities and Affiliates. 

  1. We may share the User information provided by you to the third party in order to 

execute your order. 

  1. We may disclose User information if required to do so by law or in the good faith 

belief that such disclosure is reasonably necessary to respond to subpoenas, court 

orders, or other legal process. We may disclose User information to law 

enforcement offices, under any law, for the being in force. 

  1. Payment Policy: 
  2. We do not take Credit/Debit card or Net banking details on our website. On 

clicking the option Pay Now, you will be redirected to either Secure Payment 

Gateway or Bank‟s Net Banking website for completing the transaction. You 

will then be required to enter your relevant card details or net banking details 

on the page to complete the transaction. On successful completion of the 

transaction, you will be redirected to our website with your order details and 

order number being displayed. 

  1. It is to be noted that we will not be storing any Bank related information on 

our records and none of our staffs will hold or be exposed to this information. 

  1. The privacy policy with respect to payment will be solely governed by AllPay 

(Payment gateway) and we shall not be held liable for any breach. This clause 

must be read with clause 4 (payment) of the terms and conditions. 

  1. Usage by Children 

We don't knowingly collect, maintain or sell products or services to people under 

age 18 or use personal information from our website about children under age 18. 

Children should seek the consent of their parents before providing any 

information about themselves or their parents and other family members online. 

  1. Security 
  2. We have in place appropriate technical and security measures to prevent 

unauthorized or unlawful access to or accidental loss of or destruction or damage 

to your information. When we collect data through our website, we collect your 

personal details on a secured server. 

  1. Though we are unable to guarantee 100% security, encryption makes it hard for a 

hacker to decrypt your details. We maintain electronic and procedural safeguards 

in connection with the collection, storage and disclosure of your information. As 

per our security procedures we may occasionally request proof of identity before 

we disclose personal information to you. You are responsible for protecting 

against unauthorized access to your password and to your computer. 

  1. Safety and Security Tips 
  2. Protect your passwords. 
  3. Keep your passwords private. Anybody who knows your password can access 

your account. 

  1. When creating a valid password, use letters, numbers and symbols and it 

should be 6-15 characters long. Avoid using dictionary words, your name, e- 

mail address, or other personal information that can be easily obtained. 

Frequent change of your password also ensures better protection to your 


iii. Avoid using the same password for multiple online accounts. 

  1. If you are logging in from a public computer or terminal, always log out when 

you complete an online session instead of closing the page. 

  1. Ensure your Personal Computer is protected: 
  2. Fraudsters may send genuine-looking emails that contain viruses. These 

viruses, install a malicious code on your Computer without your knowledge 

and extract your confidential information that you use to access your online 

profile / account etc. 

  1. Tips to bear in mind: 
  2. Keep your computer updated with latest anti-virus / anti-spyware software. 
  3. Install a personal firewall on your computer to protect your account. 

iii. Do not click on links or open attachments in unknown or unsolicited (spam)