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Terms & Conditions

Terms and conditions 

Welcome to www.kusumspices.com. If you enter and continue to browse this website, you 

are agreeing and bound to comply withprivacy policy, terms and condition, shipping 

policy, refunds and cancellation policy(Hereinafter collectively referred to as the 

“terms of use”)mentioned on this website. If you disagree with any part of the terms of 

use, please refrain from using our website. 

  1. Please read the terms of use carefully before using or registering on the website or 

accessing any material, information or services, through the website. If you do not agree 

with the terms and conditions, please refrain from using our website. 

  1. For the purpose of these Terms of Use, wherever the context so requires"You"or"User" 

shall mean any natural or legal person and includes, but not limited to buyers, person or 

legal person who uses the website with the intent to avail any services and/or visits the 

website for any general purpose. The term"kusumspices” “kusumspices.com", "We", 

"Us", "Our" “Company”shall mean Kusum Spices and its affiliates. 

  1. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of 

these Terms of Use, at any time without any prior written notice to You. You shall ensure 

to review these Terms of Use periodically for updates/changes. Your continued use of the 

Platform following the posting of changes will mean that You accept and agree to the 

revisions. As long as You comply with these Terms of Use, We grant You a personal, non- 

exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or 

expressly accepting these Terms of Use, You also accept and agree to be bound by terms of 


  1. By using this website, you agree to be legally bound by the terms of use, which shall 

take effect immediately on your first use of the site. If you do not Agree to be legally 

bound by the terms of Use, please not access and/or use the website. By using the 

website as a registered user or otherwise, you are deemed you have accepted the terms 

of use. 

  1. Disclaimer 
  2. You acknowledge and undertake that you are purchasing the product sold on the 

website and transacting at your own risk and are using your best and prudent judgment 

before entering into any transactions with the company. 

  1. All the information shared on this website is on an“as is”and“as available”basis. 

The information available on this website is subject to change, at any time, without 

giving any notice to you. Kusum Spices, its directors/partners, authorized 

representatives, and employees make no warranties or representations regarding the 

quality, completeness, suitability, accuracy and timeliness of the information published 

on this website. 

  1. In no event, Kusum Spices, its directors, partners, authorized representatives, and 

employees shall be held liable for any damage or loss arising out of use of this website 

or with respect to any materials contained in this site. 

  1. All the materials and products (including but not limited to software) and services, 

included on or otherwise made available to You through website are provided on"as 

is"and"as available"basis without any representation or warranties, express or 

implied except otherwise specified in writing. Without prejudice to the forgoing 

paragraph, Kusum Spices does not warrant that: website will be constantly available, or 

available at all or the information on website is complete or accurate. 

  1. User Obligation 
  2. If You use the website, You shall be responsible for maintaining the confidentiality of 

your Display Name and Password and You shall be responsible for all activities that 

occur under your Display Name and Password. You agree that if You provide any 

information that is untrue, inaccurate, not current or incomplete, We shall have the right 

to indefinitely suspend or terminate or block your access on the website. You agree to 

immediately notify the company of: 

  1. any unauthorized use / breach of your password or account and 
  2. ensure that you exit from your account at the end of each session. 
  3. You hereby acknowledges and accepts that all the information provided by you on the 

website belongs to you and have not display, upload, modify, publish, update or share 

any information which does not belong to you or you are not authorized to. 

  1. Prices 
  2. The prices mentioned of the product are mentioned on the website are inclusive of the 

taxes. However, the same does not include delivery charges which shall vary based on 

quantity availability, amount of purchase, place of delivery. 

  1. We reserve the Right to change the price of the product, at any time, without giving any 

notice to you. 

  1. The prices provided on the website might sometime be incorrect or mis-priced. In such 

situation, the company can cancel the product ordered by you without giving any prior 

notice or intimation. 

  1. Payment 
  2. Our website only provides the option to purchase the product via online payment or 

internet banking, any of this facility could be removed without any notice to the user. 

  1. Once the user proceeds to make payment for the product order on the website, they 

would be directed to Payment gateway offered by Kotak Mahindra Bank Ltd.(Kotak). 

AllPay gateaway(hereinafter referred to as “All Pay”). Kusum Spices does not 

guarantee or warrant the accuracy or completeness of the information, materials, 

services or the reliability of any service, advice, opinion, statement or other information 

displayed or distributed on the third-party site. You shall access this site solely for 

purposes of payment of your bills and you understand and acknowledge that availing of 

any services offered on the site or any reliance on any opinion, advice, statement, 

memorandum, or information available on the site shall be at your sole risk. Kusum 

Spices and its affiliates, subsidiaries, employees, officers, directors, partners and agents, 

expressly disclaim any liability for any deficiency in the services offered by Kotak 

AllPay gateaway whose site you are about to access. Neither Kusum Spices nor any of 

its affiliates nor their directors, partners, officers and employees will be liable to or have 

any responsibility of any kind for any loss that you incur in the event of any deficiency 

in the services of AllPay to whom the site belongs, failure or disruption of the site of 

Allpay, or resulting from the act or omission of any other party involved in making this 

site or the data contained therein available to you, or from any other cause relating to 

your access to, inability to access, or use of the site or these materials. 

  1. In no event will Kusum Spices be liable for any damages, including without limitation 

direct or indirect, special, incidental, or consequential damages, losses or expenses 

arising in connection with this site or any linked site or use thereof or inability to use by 

any party, or in connection with any failure of performance, error, omission, 

interruption, defect, delay in operation or transmission, computer virus or line or system 

failure, even if Allpay Bank, or representatives thereof, are advised of the possibility of 

such damages, losses or expenses. 

  1. Proprietary Rights 

Unless otherwise stated, copyright and all intellectual property rights in all material 

presented on the website including but not limited to text, images, illustration or graphic 

images, trademarks and logos appearing on the site are the property of Kusumspices, its 

parent company and are protected under applicable laws of India. Any infringement shall be 

vigorously defended and pursued to the fullest extent permitted by Law. 

  1. Re-selling of the company products 
  2. Kusum Spices expressly disallows re-selling of the product purchased by any user via 

this website. In any event, if the user buy/ purchase product with the intent to re-sell the 

product, the company will not be liable for any third-party claim. 

  1. If you buy/ purchase the product from our website with an intent to re-sell, you agree to 

indemnify us to the extent of any third-party claim arising out of the transaction carried 

out on this website. Without prejudice to whatever is stated herein, if the company hires 

an attorney for the dispute arising out of the transaction of aforementioned nature, the 

user agrees to pay attorney fees for appearance, consultation, opinion or any ancillary 

expense, to the company. Any delay in payment of attorney fees will attract interest 

@24% Per Month. 

  1. Coupons and discounts 
  2. The company can at any time remove the discount, provided by them, without giving 

any prior notice to the user. 

  1. The company can any at any time change the validity of the coupons without giving any 

prior intimation to the user. 

  1. The company can at any time reject any coupons or discount availed by the user without 

giving any prior intimation or reason for such rejection. 

  1. Third Party Website 

This site may contain links to web sites controlled or offered by third parties (non-affiliates 

of Kusum Spices). We hereby disclaim liability for, any information, materials, products or 

services posted or offered at any of the third-party sites linked to this web site. By creating a 

link to a third party web site, Kusum Spices does not endorse or recommend any products or 

services offered or information contained at that web site, nor is Kusum Spices liable for 

any failure of products or services offered or advertised at those sites. Such third party may 

have a privacy policy different from that of Kusum Spices and the third-party website may 

provide less security than our website site. 

  1. Indemnity 

You shall indemnify and hold the company, its owner, licensee, affiliates, subsidiaries, 

group companies (as applicable) and their respective officers, directors, partners, agents, and 

employees harmless, from any claim or demand, or actions including reasonable attorneys' 

fees, made by any third party or penalty imposed due to or arising out of Your breach of this 

Terms of Use, privacy Policy and other Policies. 

  1. Minors 

We don't knowingly collect, maintain or sell products or services to people under age 

18 or use personal information from our website about children under age 18. Children 

should seek the consent of their parents before providing any information about 

themselves or their parents and other family members online. 

  1. Jurisdiction 

These terms shall be governed by and constructed in accordance with the laws of India 

without reference to conflict of laws principles and disputes arising in relation hereto shall 

be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at 

Mumbai. The place of jurisdiction shall be exclusively in Mumbai. 

  1. Complaints 

Any Complaints or grievances with respect to quality, quantity, shipment, or any other 

obligation of the company, which are mentioned in the terms of use, the user could contact 

the company on writetous@kusumspices.com or call us on +91 22 26851595. 

  1. We hold exclusive right to reject any order placed by you without providing you the reason 

for such rejection. 

  1. Terms and conditions with respect to privacy policy, shipping policy and refund and returns 

are dealt separately on the URL www.kusumspices.com and the same must be read with 

terms and conditions mentioned herein.